Kei Ito, Hironori Washizaki, Yoshiaki Fukazaw, “Handover Anti-patterns,” 5th Asian Conference on Pattern Languages of Programs (AsianPLoP 2016), February 24-26, 2016, Taipei, Taiwan. (to appear)
Every organization undergoes personnel changes that induce handover activities. Most business people are familiar with the concept of a handover. Issues with handovers became apparent in Japan in 2007 as many people from the baby Boomer generation retired simultaneously. Although effective handovers are crucial for seamless business operations during personnel changes, the preferable elements for an ideal handover are ambiguous and few researchers have investigated. Our research focuses on anti-patterns, which identify the causes of an inappropriate handover. Paradoxically, the handover anti-pattern allows preferable elements for handover to become clear. Herein we introduce three anti-patterns, which were elucidated from a workshop to collect information about inappropriate handovers.