Hidenori Nakai, Naohiko Tsuda, Kiyoshi Honda, Hironori Washizaki, Yoshiaki Fukazawa, “Evaluating Software Product Quality based on SQuaRE Series,” IEEE TENCON 2016, Marina Bay Sands, Singapore, 22-25 November 2016. (to appear)(CORE Rank C)

Although the high quality of software is important for software stakeholders, quality of software products is often not effectively defined. Some quality models have been proposed, but these conventional models cannot measure and evaluate software product quality comprehensively. Moreover, quality measured and evaluated based on organization-specific quality models cannot be compared to the quality of other software products. To alleviate this problem, ISO/IEC defined international standards called the SQuaRE (Systems and software Quality Requirements and Evaluation) series for comprehensive quality measurement and evaluation; however, these standards include ambiguous measurements, making them difficult to apply. In this paper, we propose a comprehensive quality measurement framework, which includes a clear measurement plan based on ISO/IEC 25022 and 25023. We confirmed the usefulness of our framework by conducting a case study of applying our framework to a commercial software product.As future work, we will introduce our framework to various domains. And then, we revise and refine measurements and evaluation plans to improve feasibility and usefulness.